PTCLTouch

PTCLTouch is the official Self Care Android App for PTCL's customers. This App is a mobile gateway for PTCL customers who want to:

- Pay bills by debit and credit cards through the PTCL's e-Payment system

- Order new PTCL services through telephone call.

- Register Landline, Broadband and EVO complaints

- Enquire about the latest Landline, Broadband and EVO bills

- Avail customer care support through SMS, Email and Telephone

- Stay updated with PTCL products and services

- Stay updated with the latest PTCL promotional offers

About PTCL

As the leading Information and Communication Technology Service Provider in the region we are the link that allows global communication. We are striving towards mobilizing the world for the future. By becoming partners in innovation, we are ready to shape a future that offers telecom services to bring the world closer.

Corporate Vision

To be the leading Information and Communication Technology Service Provider in the region by achieving customer satisfaction and maximizing shareholders' value'.

Mission

- To achieve our vision by having:

- An organizational environment that fosters professionalism, motivation and quality

- An environment that is cost effective and quality conscious

- Services that are based on the most optimum technology

- "Quality" and "Time" conscious customer service

- Sustained growth in earnings and profitability

Core Values

- Professional Integrity

- Teamwork

- Customer Satisfaction

- Loyalty to the Company

PTCL Brand Philosophy

PTCL Positioning Statement

Hello to the Future

“Hello to the Future” is an amalgam of our vision, brand philosophy, brand values and strategy. The essence is “futuristic approach”. The positioning statement “Hello to the Future” is basically comprised of two words “Hello” and “Future” that provides the inward communication through the word “Hello”, i.e. PTCL welcomes its customers and the future. Also it offers the outward communication through the word “Future” by promising customers the futuristic ideas and products.

The first key word “Hello” captures the essence of the whole telephony network that is the backbone of PTCL. “Hello” is a word which is related to the telecommunication history and has been used ever since and will be used in future. This word expresses the welcoming nature of the PTCL brand, its customer oriented approach and warm environment. Everyday most conversations and relationships start with the word “Hello”, hence it portrays the relationship building of PTCL with its customers.

The second key word “Future” translates PTCL philosophy in a nutshell to provide planned and proactive solutions and products to its customers. PTCL is constantly evolving and taking its customers into the future. The word “Future” holds the promise that PTCL is committed to, by providing complete customer satisfaction through innovative and futuristic services and products. PTCL is breaking the stereotypical perception launching into the Future embracing it as the mission to transform the world of telecommunication and the way its customers communicate. PTCL establishes itself as a futuristic entity which is working constantly towards inventing paramount solutions for its customers.

The font style selected is bold, straight and modern. The font depicts the brand values that PTCL fosters.

Brand Values

- Evolving

- Innovative

- Human

- Trustworthy

- Quality Conscious

Disclaimer: PTCLTouch is the only officially launched Android App for PTCL customers to provide mobile customer support, billing and payment facilities.

PTCLTouch是官方的自我护理Android应用程序PTCL的客户。这个程序是谁想要PTCL的客户提供移动网关：

- 通过PTCL的电子支付系统支付账单通过借记卡和信用卡

- 要通过电话新PTCL服务。

- 注册固话，宽带和EVO投诉

- 查询有关最新的固定电话，宽带和EVO票据

- 通过短信，电子邮件和电话效用客户服务支持

- 保持与PTCL的产品和服务更新

- 与最新的PTCL促销优惠保持更新

关于PTCL

作为该地区领先的信息和通信技术服务提供商，我们是让全球通信链路。我们正在努力，筹集了世界的未来。通过成为创新的合作伙伴，我们已经准备好塑造未来，提供电信服务带来了世界的距离。

企业愿景

要通过实现客户满意度和股东价值最大化“在该地区领先的信息和通信技术服务提供商。

任务

- 由具有实现我们的愿景：

- 一个培养专业性，积极性和质量的组织环境

- 这是符合成本效益和质量意识的环境

- 这是基于最优化的技术服务

- “质量”和“时间”意识的客户服务

- 在收入和盈利持续增长

核心价值

- 专业诚信

- 团队合作

- 客户满意度

- 对公司的忠诚

PTCL品牌理念

PTCL定位陈述

您好未来

“你好未来”是我们的愿景，品牌理念，品牌价值和品牌战略的一个混合体。其实质是“未来主义的方法”。定位声明“你好未来”基本上是由两个单词“你好”，更希望通过这个词提供了内在的沟通“未来”，“你好”，即PTCL欢迎它的客户和未来。此外，它提供了通过单词“未来”，承诺客户在未来的理念和产品的对外通信。

第一个关键单词“Hello”捕获整个电话网络是PTCL的骨干精髓。 “你好”是这是关系到电信历史和从已经使用过，将在将来被使用的词。这个词表达了PTCL品牌，其以客户为导向的做法和温暖的环境，温馨的性质。每天最对话和关系用“你好”开始，因此，它描绘了PTCL的与客户建立关系。

第二个关键词“未来”的翻译PTCL的理念简而言之向客户提供的计划和积极的解决方案和产品。 PTCL在不断地发展和利用其客户迈向未来。这个“未来”认为，PTCL承诺，通过创新的和未来的服务和产品提供完整的客户满意度的承诺。 PTCL是打破刻板的看法发射到未来拥抱它为使命，以改变电信世界与客户的沟通方式。 PTCL确立了它作为不断努力争取为客户最重要的发明解决方案的未来实体。

选择的字体样式是勇敢的，直的和现代的。字体描绘了品牌价值的PTCL培养。

品牌价值

- 进化

- 创新

- 人力

- 值得信赖

- 质量意识

免责声明：PTCLTouch是唯一的正式推出Android应用程序PTCL客户提供移动客户支持，计费和支付服务。